TalkyaConsumer video tools were never built for clinical visits. They sit outside the chart, may not be covered by a BAA, and leave the clinician to write the note from memory afterward. Purpose-built HIPAA telehealth connects the visit to the record from the first click.
Why not just use Zoom or FaceTime?
Some consumer tools can be configured for healthcare, but most sit entirely outside your clinical workflow. The clinician joins from one app, charts in another, and manually links the two. Talkya telehealth launches from the chart, so the visit, transcript, draft note, and any recording are already attached to the right patient — no copy-paste, no orphaned video links.
One-click visits from the chart
From the patient record, the clinician starts a visit and the patient joins by a secure link — no account or app install required. Because the visit knows which patient it belongs to, everything it produces lands in the correct timeline automatically.
Auto-drafted SOAP notes
Talkya transcribes the visit and drafts a structured SOAP note for the clinician to review, edit, and sign. This cuts the after-visit documentation burden — one of the largest sources of clinician burnout — while keeping the human in control of the final record.
HIPAA compliance for virtual care
Visits are encrypted end-to-end, recordings (when enabled) are stored under your BAA, and access is logged and scoped. Consent to record and to receive virtual care can be captured as part of intake, configurable per state.
Connected to the whole platform
Telehealth is most valuable when it is not a standalone product. The AI receptionist can book a virtual visit, the EHR holds the resulting note and any e-prescription sent via Weno, the CRM tracks the follow-up, and the API exposes telehealth visits for integration. The patient experiences one continuous practice, not five disconnected tools.
Frequently asked questions
Is Talkya telehealth HIPAA-compliant?
Yes. Visits are end-to-end encrypted, recordings are stored under your BAA, and access is logged and role-scoped.
Does the patient need to install an app?
No. Patients join from a secure link in the browser; no account or app install is required.
Do visits create clinical notes automatically?
Talkya transcribes the visit and drafts a SOAP note for the clinician to review and sign, which then lives in the patient's chart.
Can I prescribe during a telehealth visit?
Yes. Prescriptions, including EPCS where allowed, are sent from the chart through Talkya's Weno e-prescribing connection.